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About Michelle Volz

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Michelle Volz

Session Info & Resources



Session Info

In-person sessions are held onsite at the Client's place of business.

Session times are scheduled during normal business hours, Monday through Friday.

Telephone sessions are 45 minutes in length. The Coach customarily initiates the phone call to the Client.




Payment Info

Please make checks payable to Motivex, Inc.

Motivex, Inc.
Attn: Michelle Volz
24000 Alicia Parkway, #17-203
Mission Viejo, CA 92691



Confidentiality

Information discussed in phone sessions and in-person sessions is considered confidential. Information to be relayed back to management is determined up-front, and is customarily limited to: date of sessions, session completion, and recommendations for future support. Although management determines the goals for coaching, it is important to create a trusting environment between Coach and Client in order for true "buy-in" to occur where positive change takes place.


In order to respect the privacy of our clients, Motivex, Inc. does not
publish client names, numbers, or other identifying information.




Recommended Reading


Client Relationships & Customer Service:

PeopleSavvy for Sales Professionals, Greggory Stebbins, Ed.D.

Raving Fans: A Revolutionary Approach to Customer Service, Ken Blanchard, Sheldon Bowles (1993) William Morrows & Company



Sales Professional's Library:

Bankers in the Selling Role: A Consultative Guide to Cross-Selling Financial Services, Linda Richardson, (1992) John Wiley & Sons

The Financial Professional's Guide to Persuading 1 or 1,000, Gary Demoss, (2001) Dearborn Trade

Spin Selling, Neil Rackham, (1988) McGraw-Hill, Inc.

The New Strategic Selling,
Stephen Heiman & Diane Sanchez, (1998) Warner Books

Million Dollar Selling Techniques, MDRT Center for Productivity (1999) Wiley

ZenWise Selling: Mindful Methods to Improve Your Sales...and Your Self, Lee Godden, (2003) Telsius Pub., LLC.

Selling with Emotional Intelligence, Mitch Anthony, (2003) Dearborn Trade Publishing

Recommended Reading for Leaders:

Managing People Is Like Herding Cats, Warren G. Bennis, (1999) Executive Excellence

The Leadership Challenge, Third Edition, James M. Kouzes & Barry Z. Posner, (1995) Jossey-Bass

The Leadership Engine, Noel Tichy, (1997) HarperBusiness

How To Think Like a CEO, D.A. Benton, (1996) Warner Books

Focus, The Future of Your Company Depends On It, Jack Reis, (1996) Harper Business



Recommended Reading For Personal Development:

The Seven Habits of Highly Effective People, Stephen Covey, (1989) Simon and Schuster

The Power of Purpose: Creating Meaning in Your Life and Work, Richard J. Leider, (1997) Berrett-Koehler Publishers, Inc.

The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal, Jim Loehr, Tony Schwartz, (2003) Simon & Shuster

Authentic Happiness : Using the New Positive Psychology to Realize Your Potential for Lasting Fulfillment, Martin Seligman, (2002) Free Press

First Things First, Stephen Covey, (1994) Fireside

Man's Search For Meaning, Viktor E. Frankel, (1984) Washington Square Press

A Spiritual Audit of Corporate America : A Hard Look at Spirituality, Religion, and Values in the Workplace, Ian Mitroff and Elizabeth A. Denton, (1999) Jossey-Bass, Inc.

The Stirring of Soul in the Workplace, Alan Briskin, (1998) Berrett-Koehler Publishers, Inc.


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