Michelle Volz is a business consultant who specializes in helping small-business owners, entrepreneurs, and senior-level managers achieve their professional and personal goals.
In addition to consulting, Michelle Volz has vast experience in program development and implementation: managing, staffing, training & coaching; overseeing sales & production activities; designing marketing strategies; managing the budget; handling client service and conflict resolution issues, and managing "the customer experience."
Michelle's professional background ranges from marketing, advertising and sales to psychology and executive coaching, including owning and operating her own consulting firm, property management company, and insurance agency.
A native Southern Californian, Michelle Volz holds a Bachelor's Degree in Business Administration from California State University, Long Beach and a Master's Degree in Clinical Psychology from Antioch University, Los Angeles. Michelle has received additional training through the Master Personal and Executive Coaching certification program at the College of Executive Coaching, and through UCLA Extension in the Film, Television and New Media department.
Michelle resides in South Orange County with her 7-year old daughter. When she's not working, Michelle enjoys cycling, a little yoga every now and then, family time, and being near the ocean whenever possible..
Areas of Specialization
Communication and Presentation Skills
Conflict Resolution and Customer Retention
Customer Relationship Management
Leadership Development and Training
Marketing and Personal Branding
Member AMA - American Management Association Member PCMA - Professional Coaches & Mentors Association Member ASTD - American Society for Training & Development
Michelle Volz Executive Coach and Business Consultant Providing Customer-Relationship Coaching for Sales Professionals
